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Exit point marshal role guidance

First published: 28.12.20

Description

Provides guidance and direction to patients entering the waiting area and exiting the centre to ensure a safe, efficient flow of patients according to centre policies and procedures.

Reports

Reports to the Support team lead.

Activities

  • Greets patients as appropriate
  • Directs patients into the waiting area post vaccination
  • Requests that patients wait 15 minutes as appropriate
  • Requests that patients exit the centre following 15 minute wait as appropriate
  • Escalates any patients with adverse reactions in line with policies and procedures
  • Advises patients on following instructions on entering the waiting area
  • Encourages social distancing in line with policies and procedures
  • Follows all centre policies and procedures
  • Any other duties as required

Updates

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